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Maintenance Operations Manager
2 months ago
The Maintenance Supervisor is a key member of our team at Essex Property Trust, responsible for overseeing the day-to-day maintenance operations of our communities. This role requires a strong focus on customer service, budget management, and staff supervision.
Key Responsibilities- Operations Management: Oversee the maintenance operations of our communities, including work orders, unit turns, curb appeal, vendor and inventory management, and preventative maintenance.
- Budget Management: Maintain cost per turn within budget and ensure make ready days are 7 days or less. Manage expenses closely and within budget, communicating any overages in advance, and actively pursuing expense savings.
- Capital Projects: Manage and facilitate capital and renovation projects, collaborating with corporate departments.
- Staff Supervision: Effectively manage personnel throughout their employment life cycle, including candidate selection, career planning and development, accountability and performance management, and recognition.
- Customer Service: Maintain the highest level of customer service for prospects, residents, vendors, and corporate departments.
- Certifications: Relevant certification (e.g., HVAC, CPO) strongly preferred.
- Experience: Two to five years property management experience preferred or related management experience.
- Supervisory Experience: Proven ability to supervise staff of two or more associates.
- Technical Skills: Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience.
- Knowledge of Environmental Hazards: Knowledge of environmental or industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing.
- Organizational Skills: Proven organizational and time management skills.
- Communication Skills: Ability to read and write English; speak English and understand spoken English.
- Technical Proficiency: Competent understanding of the Microsoft suite, property management software preferred.
- Education: High school diploma or equivalent, college and trade school preferred.
As a Maintenance Supervisor at Essex Property Trust, you will be offered a competitive salary, experience career growth, and eligibility for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our Sunday property operations office closures, 10 paid holidays, and 15 PTO days, work/life balance is a priority. Additionally, most positions are eligible for a housing discount of 20%.
