Guest Services Representative

2 weeks ago

Deerfield Beach, Florida, United States Wyndham Hotels & Resorts Full time
Job Title: Guest Services Agent

We are seeking a highly skilled and customer-focused Guest Services Agent to join our team at La Quinta by Wyndham Fort Lauderdale - I95 Hillsboro in Deerfield Beach, Florida.

Job Summary:

The Guest Services Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Key Responsibilities:
  • Provide attentive, courteous, and efficient service to all guests
  • Maximize room revenue and occupancy
  • Handle check-ins and checkouts in a friendly, efficient, and courteous manner
  • Use proper two-way radio etiquette when communicating with other employees
  • Comprehend and operate all relevant aspects of the Front Desk computer system
  • Balance and prepare individual paperwork for closing of shift according to hotel standards
  • Maintain a clean work area
  • Assist guests with safe deposit boxes
Requirements:
  • College course work in a related field is helpful
  • Experience in a hotel or a related field is preferred
  • High School diploma or equivalent is required
  • Computer experience is required
  • Customer Service experience is preferred
Physical Requirements:
  • Flexible and long hours are sometimes required
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
  • Ability to stand during entire shift
General Requirements:
  • Maintain a warm and friendly demeanor at all times
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
  • Must be able to multitask and prioritize departmental functions to meet deadlines
About Wyndham Hotels & Resorts:

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio distinguished by our leading economy and midscale brands delivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

  • Guest Service Representative

    5 days ago

    Deerfield Beach, Florida, United States Crescent Services Full time

    Job Title: Guest Service AgentCrescent Hotels & Resorts is seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences and ensuring that our hotel's high standards are met.Key Responsibilities:Greet and Register Guests: Greet guests immediately with a friendly...

  • Guest Service Representative

    5 days ago

    Deerfield Beach, Florida, United States Crescent Services Full time

    Job Title: Guest Service AgentCrescent Hotels & Resorts is seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences and ensuring that our hotel's high standards are met.Key Responsibilities:Greet and Register Guests: Greet guests immediately with a friendly...

  • Guest Service Representative

    1 month ago

    Deerfield Beach, Florida, United States Crescent Services Full time

    About the RoleCrescent Services is seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and Check-out: Register guests in a friendly and efficient...

  • Guest Service Representative

    2 weeks ago

    Deerfield Beach, Florida, United States Crescent Services Full time

    About the RoleWe are seeking a highly skilled Guest Service Agent to join our team at Crescent Hotels & Resorts. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesGreet and register guests in a friendly and efficient...

  • Casino Guest Services Representative

    2 weeks ago

    Deerfield Beach, Florida, United States Caesars Entertainment Full time

    Job Title: Guest Services Representative Full TimeWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Caesars Entertainment. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring a positive gaming experience, and maintaining a clean and safe environment.Key...

  • Guest Service Representative

    2 weeks ago

    Deerfield Beach, Florida, United States Crescent Hotels and Resorts Full time

    Join Our Team as a Guest Service ExpertCrescent Hotels & Resorts is a dynamic and customer-focused organization that values its associates and strives to provide exceptional experiences for our guests.We are seeking a highly skilled and enthusiastic Guest Service Expert to join our team. As a key member of our front desk team, you will be responsible for...

  • Guest Service Representative

    3 weeks ago

    Deerfield Beach, Florida, United States Crescent Hotels & Resorts Full time

    {"title": "Guest Service Expert", "description": "Deliver Exceptional Guest ExperiencesAs a valued member of our Crescent Hotels & Resorts team, you will play a critical role in ensuring our guests have an unforgettable stay. Your warm smile, attentive nature, and exceptional communication skills will make all the difference in creating lifelong memories.Key...

  • Guest Service Representative

    2 weeks ago

    New Smyrna Beach, Florida, United States Strand Hospitality Services Full time

    Job SummaryThe Guest Service Representative is responsible for providing exceptional customer service to guests during their hotel stay. This includes responding to guest requests, predicting and meeting their needs, and providing information and services at the front desk.Duties and ResponsibilitiesAnswer incoming telephone calls professionally and respond...

  • Guest Service Expert

    3 days ago

    Deerfield Beach, Florida, United States Crescent Services Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Guest Service Expert to join our team at Crescent Hotels & Resorts. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGreet and register guests, checking them in...

  • Guest Services Representative

    4 weeks ago

    West Palm Beach, Florida, United States Drive Shack Inc. Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Guest Services Representative to join our team at Drive Shack Inc. As a Guest Services Representative, you will be responsible for creating a welcoming atmosphere for our guests, providing exceptional customer service, and ensuring a seamless experience for all visitors.Key ResponsibilitiesGuest...

  • Guest Services Representative

    4 weeks ago

    Fernandina Beach, Florida, United States AEG Full time

    About the Role:S.A.F.E. Management is a leading provider of guest services, security, crowd management, and parking staffing solutions for sports facilities and special events in North Florida.Job Summary:We are seeking highly motivated and enthusiastic individuals to join our team as Guest Services Representatives. As a key member of our team, you will be...

  • Guest Services Representative

    5 days ago

    Fernandina Beach, Florida, United States AEG Full time

    About S.A.F.E. ManagementS.A.F.E. Management is a specialized staffing company that provides guest services, security, and crowd management solutions for sports facilities and events in North Florida.Job SummaryWe are seeking highly motivated and enthusiastic individuals to join our team as Guest Services Representatives. As a key member of our team, you...

  • Hotel Guest Service Representative

    3 weeks ago

    Daytona Beach, Florida, United States Shaner Hotel Group Full time

    Hotel Guest Service Representative **Job Summary** We are seeking a highly motivated and detail-oriented Hotel Guest Service Representative to join our team at the Fairfield Inn Daytona Beach. As a key member of our housekeeping team, you will be responsible for ensuring the highest level of cleanliness and guest satisfaction in our hotel...

  • Hotel Guest Service Representative

    2 weeks ago

    Daytona Beach, Florida, United States Shaner Hotel Group Full time

    Hotel Guest Service Representative **Job Summary** We are seeking a highly motivated and detail-oriented Hotel Guest Service Representative to join our team at the Fairfield Inn Daytona Beach. As a key member of our housekeeping team, you will be responsible for ensuring the highest level of cleanliness and guest satisfaction in our hotel...

  • Guest Service Expert

    3 weeks ago

    Deerfield Beach, Florida, United States Crescent Hotels & Resorts Full time

    {"title": "Guest Service Expert", "description": "Deliver Exceptional Guest ExperiencesCrescent Hotels & Resorts is seeking a skilled Guest Service Expert to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued guests.Key Responsibilities:Greet...

  • Guest Services Representative

    4 weeks ago

    Daytona Beach, Florida, United States Marriott Vacations Worldwide Full time

    Job Summary:We are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Marriott Vacations Worldwide. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Process guest arrivals and...

  • Guest Services Representative

    2 weeks ago

    Miami Beach, Florida, United States Target Full time

    About TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, talent development, and community investment.Job SummaryWe're seeking a highly skilled Guest Services Representative to...

  • Guest Services Representative

    1 month ago

    Dania Beach, Florida, United States Concord Hospitality Full time

    Guest Services & Front Desk Operations We are seeking individuals who possess a genuine enthusiasm for providing exceptional service. Working at the front desk places you at the center of the hotel, where you will engage with our guests most frequently. Your role is crucial to ensuring a memorable experience for each guest. Your proactive, responsive, and...

  • Guest Services Representative

    1 month ago

    Dania Beach, Florida, United States Concord Hospitality Full time

    Guest Services & Front Desk Operations We are seeking individuals who possess a genuine enthusiasm for providing exceptional service. As a Front Desk Agent, you will be at the heart of our hotel, engaging with guests and ensuring their experience is memorable. Your proactive, attentive, and compassionate approach will significantly enhance the guest's stay....

  • Guest Services Representative

    1 month ago

    Dania Beach, Florida, United States Concord Hospitality Full time

    Guest Services & Front Desk Operations We are in search of individuals who possess a genuine enthusiasm for assisting others. Working at the front desk places you at the center of the hotel, where you will have the most interaction with our guests. Your position is crucial to the overall experience that guests will enjoy. Your proactive, responsive, and...