Guest Services Representative
20 hours ago
About the Role:
S.A.F.E. Management is a leading provider of guest services, security, crowd management, and parking staffing solutions for sports facilities and special events in North Florida.
Job Summary:
We are seeking highly motivated and enthusiastic individuals to join our team as Guest Services Representatives. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a safe and enjoyable experience at our events.
Responsibilities:
- Provide excellent customer service to guests, responding to their needs and concerns in a professional and courteous manner.
- Work collaboratively with other team members to ensure a smooth and efficient event experience.
- Assist with crowd management and control, maintaining a safe and secure environment for guests.
- Operate ticket scanners, escalators, and elevators as needed.
- Provide directional assistance to guests, helping them navigate the venue.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Physical stamina to stand for long periods and move quickly as needed.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer:
- A competitive hourly rate.
- The opportunity to work with a dynamic and growing company.
- Professional development and training opportunities.
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