Guest Services Representative

20 hours ago


Fernandina Beach, Florida, United States AEG Full time

About the Role:

S.A.F.E. Management is a leading provider of guest services, security, crowd management, and parking staffing solutions for sports facilities and special events in North Florida.

Job Summary:

We are seeking highly motivated and enthusiastic individuals to join our team as Guest Services Representatives. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a safe and enjoyable experience at our events.

Responsibilities:

  • Provide excellent customer service to guests, responding to their needs and concerns in a professional and courteous manner.
  • Work collaboratively with other team members to ensure a smooth and efficient event experience.
  • Assist with crowd management and control, maintaining a safe and secure environment for guests.
  • Operate ticket scanners, escalators, and elevators as needed.
  • Provide directional assistance to guests, helping them navigate the venue.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical stamina to stand for long periods and move quickly as needed.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • A competitive hourly rate.
  • The opportunity to work with a dynamic and growing company.
  • Professional development and training opportunities.


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