Customer Service Retail Specialist
2 weeks ago
Job Title: Retail Sales Associate
Overview of the Role:
As a Retail Sales Associate at The UPS Store, you will serve as the primary contact for our clientele, delivering outstanding service and customized solutions to meet their needs. Your role will encompass a variety of tasks including shipping, packing, printing, and mailbox rentals, allowing you to showcase our extensive service offerings while ensuring exceptional customer satisfaction.
About The UPS Store:
We are a franchise that merges the strength of a global brand with the personalized touch of a local business. Our network includes multiple locations, providing a wide reach while maintaining a community-focused approach.
Key Responsibilities:
- Proactively engage with customers to enhance sales and foster loyalty.
- Provide knowledgeable advice on products and services, ensuring tailored solutions.
- Manage shipments and packing processes, ensuring all documentation is accurate for smooth transactions.
- Efficiently operate printing and copying machinery to deliver high-quality results.
- Handle mail and packages with care and precision.
- Maintain a tidy and organized store environment in line with brand standards.
- Collaborate with colleagues to achieve sales targets and contribute to overall store performance.
- Participate in training sessions to develop skills and advance within our multi-location framework.
Benefits:
- Comprehensive training and continuous support to ensure your success.
- Flexible scheduling with store hours that accommodate work-life balance.
- Sick leave benefits.
- Dental and vision insurance options.
- 401K Retirement Savings Plan with employer matching.
- Opportunities for career advancement within our extensive network.
- Uniforms provided.
- Employee discounts available.
- Paid parking benefits.
Qualifications:
- 1-2 years of experience in a customer-facing retail environment.
- Willingness to work weekends as required.
- Capability to lift items weighing over 40 pounds.
- Strong communication and teamwork skills.
- Ability to multitask and thrive in a dynamic environment.
- Attention to detail and commitment to quality.
- Proficient in computer applications, including Microsoft Office and POS systems.
- Effective verbal and written communication skills.
Compensation:
Hourly rate is based on skills and experience, ranging from $16.00 to $18.00 per hour.
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