Customer Service Sales Representative

2 weeks ago

Plainview, New York, United States The UPS Store Full time

Job Title: Retail Sales Associate

Overview of the Role:

As a Retail Sales Associate at The UPS Store, you will serve as the primary contact for our clientele, ensuring they receive exceptional service tailored to their needs. Your role will encompass a variety of responsibilities, including assisting with shipping, packing, printing, and mailbox rentals, all while showcasing our diverse service offerings.

About The UPS Store:
We are a franchise that merges the strength of a global brand with the personalized touch of a local business. Our network includes multiple locations, providing a community-focused approach to retail services.

Key Responsibilities:

  • Engage with customers to foster loyalty and drive sales.
  • Provide knowledgeable advice on products and services, ensuring personalized solutions.
  • Manage shipments and packing, ensuring all documentation is accurate for smooth transactions.
  • Efficiently operate printing and copying machinery to deliver high-quality results.
  • Handle mail and packages with care and precision.
  • Maintain a clean and organized workspace in accordance with brand standards.
  • Collaborate with colleagues to achieve sales targets and contribute to overall store performance.
  • Participate in training programs to enhance skills and advance within our multi-location framework.

Benefits:

  • Comprehensive training and ongoing support for your professional development.
  • Flexible scheduling with early store closures on weekends.
  • Sick leave provisions.
  • Dental and vision insurance options.
  • 401K Retirement Savings Plan with employer matching.
  • Opportunities for career advancement within our franchise network.
  • Uniforms provided.
  • Employee discounts available.
  • Paid parking for employees.

Qualifications:

  • 1-2 years of experience in a customer-facing retail environment.
  • Willingness to work weekends as necessary.
  • Ability to lift items weighing over 40 pounds.
  • Strong communication and teamwork skills.
  • Capability to multitask and thrive in a dynamic environment.
  • Attention to detail and commitment to quality.
  • Proficient in computer applications, including Microsoft Office and POS systems.
  • Effective verbal and written communication skills.

Compensation:
Hourly rate based on experience and skills, ranging from $16.00 to $18.00.

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