Customer Service Representative
3 days ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Bish's RV, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls.
Key Responsibilities- Troubleshoot customer needs, services, and concerns in a timely and professional manner
- Schedule service appointments and unit drop-offs with precision and attention to detail
- Translate technician notes for entry into our service database to create work orders
- Call center experience is a plus, but not required
- Excellent verbal and written communication skills, with the ability to communicate effectively with customers and colleagues
- Confidence in phone communication and multi-line use, with a fun and professional personality that reflects our brand
- Strong computer and data entry skills, with the ability to adapt in a fast-paced environment
- Ability to work some Saturdays and maintain a neat, clean, and professional appearance
- Ability to pass a background check and drug test
Bish's RV, Inc. is one of the largest family-owned RV dealers in the country, dedicated to providing quality products and services that exceed customer expectations. We are a goal-driven company with a high-performance culture, built upon the foundation of three core values: Being Genuine, Having Fun, and Driven by Results.
Perks- Comprehensive benefits package, including medical, vision, dental, and other supplemental coverages
- 401K with 5% match
- Employee discounts
- Company-paid life insurance
- Gym membership reimbursement
- Opportunities for advancement
- Annual Incentive Trip for Top Performers
- RV Borrowing Program
- Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace.
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