Customer Service Representative
8 hours ago
About the Role:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Valvoline. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive experience with our products and services.
Key Responsibilities:
- Provide personalized service to customers, responding to their needs and concerns in a professional and courteous manner.
- Suggest additional services to customers based on inspection and/or manufacturer and Valvoline recommendations.
- Effectively communicate with customers, both in person and over the phone, to ensure that their needs are met.
- Work collaboratively with other team members to achieve sales and customer satisfaction goals.
- Participate in ongoing training and development to stay up-to-date on products and services.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Ability to lift up to 50 pounds and stand for extended periods of time.
- English fluency in reading, writing, and speaking.
What We Offer:
- Competitive hourly rate.
- Paid on-the-job training.
- Flexible work schedule.
- Paid time off and holiday pay.
- Company-provided uniforms and tools.
- Tuition and certification assistance.
- Medical and prescription drug coverage.
- Dental, vision, and 401(k) retirement savings plans.
Why Join Our Team:
At Valvoline, we are committed to providing our employees with a positive and supportive work environment. We offer opportunities for career advancement and professional growth, as well as a comprehensive benefits package. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply.
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