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Customer Service Representative

2 months ago

Meridian, Idaho, United States U-Haul Full time
Customer Service Representative

U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
  • Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
  • Clean and inspect equipment on the lot, maintaining a high level of quality and cleanliness.
  • Answer questions and educate customers regarding products and services, promoting U-Haul's offerings.
  • Prepare rental invoices and accept equipment returned from rental, ensuring accurate and timely processing.
  • Install hitches and trailer wiring, ensuring safe and secure connections.
  • Fulfill propane and drive a forklift, maintaining a high level of safety and efficiency.
Requirements:
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.
  • Ability to work in a fast-paced environment, providing exceptional customer service.
  • Physical ability to lift and move equipment, as needed.
What We Offer:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • U-Haul's comprehensive benefits package, including health insurance, prescription plans, and more.
  • A supportive and collaborative work environment.

U-Haul is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.