Operations Director

3 weeks ago


Hilton Head Island, South Carolina, United States Marriott Vacations Worldwide Full time

Job Summary

As the Director of Room Operations at Marriott Vacations Worldwide, you will be responsible for managing the day-to-day operations of our hotel rooms, ensuring exceptional guest satisfaction and driving revenue growth. This role requires a strong leader who can motivate and develop a high-performing team to deliver outstanding results.

Key Responsibilities

  • Develop and implement operational strategies to drive revenue growth and improve guest satisfaction
  • Lead and manage a team of operations staff to ensure seamless delivery of room services
  • Monitor and analyze financial performance, identifying areas for improvement and implementing cost-saving initiatives
  • Collaborate with other departments to ensure alignment and effective communication
  • Ensure compliance with company policies and procedures

Requirements

  • 2-year degree in Business Administration, Hotel and Restaurant Management, or related field
  • 4 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
  • Strong leadership and communication skills
  • Ability to analyze financial data and implement cost-saving initiatives
  • Experience with operational planning and execution

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.



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