Operations Director
3 weeks ago
Job Summary
As the Director of Room Operations at Marriott Vacations Worldwide, you will be responsible for managing the day-to-day operations of our hotel rooms, ensuring exceptional guest satisfaction and driving revenue growth. This role requires a strong leader who can motivate and develop a high-performing team to deliver outstanding results.
Key Responsibilities
- Develop and implement operational strategies to drive revenue growth and improve guest satisfaction
- Lead and manage a team of operations staff to ensure seamless delivery of room services
- Monitor and analyze financial performance, identifying areas for improvement and implementing cost-saving initiatives
- Collaborate with other departments to ensure alignment and effective communication
- Ensure compliance with company policies and procedures
Requirements
- 2-year degree in Business Administration, Hotel and Restaurant Management, or related field
- 4 years of experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
- Strong leadership and communication skills
- Ability to analyze financial data and implement cost-saving initiatives
- Experience with operational planning and execution
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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