Audiology Technician

We are seeking a highly skilled Audiology Tech to join our team at Charleston ENT & Allergy. The successful candidate will work under the supervision of our Audiologists to deliver exceptional patient care and services.

Key Responsibilities:

• Verify patient insurance and update information in our electronic health records system.
• Schedule hearing aid appointments and manage patient communication.
• Perform hearing aid repairs and cleanings, as well as troubleshoot Bluetooth connectivity issues.
• Execute all paperwork associated with hearing aid purchases, repairs, and returns.
• Provide orientation education to patients and ensure they understand their hearing aid devices.
• Stock supplies and report to the director any needs for additional inventory.
• Wipe down equipment daily and perform routine maintenance tasks.

Requirements:

• High school diploma or equivalent required; post-secondary courses in business, data processing, and medical terminology preferred.
• At least six months of prior experience in customer service, with a focus on medical office reception.
• Excellent communication and listening skills, with the ability to work effectively in a team environment.
• Ability to operate a personal computer and perform basic administrative tasks.

Work Schedule:

The successful candidate will work a part-time schedule, including Mondays, Wednesdays, and Thursdays.