Patient Scheduling Coordinator
2 weeks ago
Overview:
Facilitates the scheduling of both inpatient and outpatient medical procedures.
Communicates essential preparation instructions and requirements to patients and their healthcare providers.
Ensures accurate patient identification, aligns medical records, and supports the delivery of hospital services.
Key Responsibilities:
- Manages the efficient flow of patients within the department by precisely entering surgical procedures and preference cards.
- Serves as the primary liaison for coordinating admissions and scheduling surgical appointments.
- Notifies the team of any current or potential issues and aids in their resolution.
- Handles a significant volume of communications, both incoming and outgoing, while delivering exceptional customer service.
- Maintains patient records, urgent reports, inputs data into various databases, and generates reports as necessary.
- Oversees the inventory of office supplies and ensures equipment is operational.
- Assists in training new personnel on scheduling and data management protocols.
- Provides support for unit coverage as required.
Qualifications:
Prior experience in a medical administrative role is essential.
Familiarity with medical terminology is necessary.
Proficient in computer usage, particularly in data entry tasks.
Exhibits strong communication abilities.
Maintains a professional demeanor on the phone.
Education Requirements:
A High School Diploma or equivalent is mandatory.
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