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Inside Sales Representative

2 months ago

Trenton, New Jersey, United States Professor Gatsby's Heating and Cooling Full time
Job Description

Job Summary: We are seeking a highly skilled Inside Sales Representative - Service Scheduler to join our team at Professor Gatsby's Heating & Cooling. As a key member of our sales team, you will be responsible for managing service appointments, coordinating with customers, and ensuring exceptional service delivery.

Key Responsibilities:

  • Manage service appointments and coordinate with customers to ensure timely scheduling of our skilled technicians.
  • Communicate effectively with customers to understand their needs and provide solutions that meet their expectations.
  • Utilize strong organizational skills to maximize efficiency and ensure seamless service delivery.
  • Work collaboratively with the sales and service teams to achieve sales and customer satisfaction goals.
  • Develop and maintain a deep understanding of our services and products to effectively communicate with customers and promote our offerings.

Requirements:

  • Experience in a sales or customer service role, preferably in the HVAC industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.

What We Offer:

  • A competitive salary and bonus structure, with opportunities for career advancement.
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A chance to work with a highly respected and growing company in the HVAC industry.