Quality Assurance Inspection Supervisor
2 weeks ago
About ALPLA: ALPLA is a globally recognized, family-owned enterprise dedicated to creating innovative and customized recycled packaging solutions for leading brands such as P&G, Unilever, L'Oréal, and Pepsi.
Employee Benefits:
~ Comprehensive Child Care Benefits
~ 401K Retirement Plan with competitive matching
~ Medical, dental, and vision insurance
~ Education assistance and tuition reimbursement programs
~ Short-term, long-term, and life insurance provided by ALPLA
~ Paid holidays
Role Overview:
As the Quality Assurance Inspection Supervisor, you will oversee and coordinate all activities related to the Integrated Management System (IMS) at our manufacturing facility. Your primary objective will be to ensure that products meet both internal and customer quality standards, as well as regulatory requirements.
Key Responsibilities:
~ Assist the Plant Manager in quality-related communications with customers.
~ Foster a culture of quality and continuous improvement among all employees.
Quality System Management:
~ Ensure adherence to all quality management system standards (ISO 9001).
~ Support risk assessment processes, including change management.
~ Prepare for and successfully conduct internal and external quality and food safety audits.
~ Provide monthly reports on quality and food safety metrics as per corporate guidelines.
Quality Control Oversight:
~ Guarantee compliance with all regulatory, internal, and customer specifications for products and packaging.
~ Oversee the plant's quality control program, including product testing and data integrity.
~ Manage calibration programs for quality testing equipment.
~ Assist in new product and equipment qualification activities.
~ Standardize plant quality documentation and utilize document control systems effectively.
~ Document and report supplier quality issues in accordance with established procedures.
Customer Relationship Management:
~ Serve as the primary contact for quality and regulatory communications with customers.
~ Manage the customer complaint process, applying root cause analysis techniques as necessary.
~ Ensure that customer complaints are recorded in relevant reporting systems.
Laboratory Management:
~ Ensure that all personnel conducting quality tests are adequately trained and qualified.
~ Conduct regular quality staff meetings and perform annual performance evaluations.
~ Assess training needs and ensure proper training execution.
Qualifications:
~ A four-year degree in a STEM or technical discipline, or equivalent experience.
~ Minimum of 5 years of experience in Quality Assurance, with a proven track record as a QA Manager in a manufacturing setting.
~ Proficiency in Excel, SPC software, Word, and PowerPoint.
~ Strong customer relations management skills.
Commitment to Safety:
It is essential to act in a safe and environmentally responsible manner by adhering to all ALPLA policies and safety standards.
Diversity and Inclusion:
All employment decisions at ALPLA are based on business needs, job requirements, and individual qualifications, without regard to any protected status.
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