Veterinary Front Desk Coordinator

2 weeks ago


Benton, Arkansas, United States Alliance Animal Health Full time
About the Role

We are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Benton Veterinary Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a welcoming environment for our clients and patients.

Key Responsibilities
  • Maintain a clean and organized reception area, ensuring a positive first impression for our clients.
  • Greet and welcome clients, answer questions, and triage concerns in a calm and professional manner.
  • Manage appointments, check-in and check-out clients, and process payments efficiently.
  • Provide emotional support to clients during times of need, demonstrating empathy and compassion.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.
Requirements
  • 1+ year of experience in a veterinary reception or customer service role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
  • Highly organized and detail-oriented, with strong computer skills and ability to learn new software.
  • Self-motivated and proactive, with a desire to continue learning and growing in your role.
What We Offer
  • A competitive hourly rate of $14-17, depending on experience.
  • A comprehensive benefits package, including health, dental, vision, and liability insurance.
  • A 401(k) matching program, employee assistance program, and paid time off.
  • Opportunities for professional growth and development, including continuing education and training.


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