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Patient Service Specialist

2 months ago

Benton, Illinois, United States NovaCare Rehabilitation Full time
{"title": "Patient Service Specialist", "description": "Overview

NovaCare Rehabilitation is seeking a highly skilled Patient Service Specialist to join our team. As a Patient Service Specialist, you will be the first point of contact for patients and will be responsible for managing the front desk operations, including scheduling appointments, handling patient payments, and providing exceptional customer service.

Responsibilities
  • Greet new and existing patients, register new patients, and provide information about their visit
  • Schedule patient appointments in person or over the phone
  • Communicate with various parties, including attorney offices, insurance companies, and translation companies
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
  • Provide patients with information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers
Requirements
  • High School Diploma or GED
  • Previous therapy experience or 1 year of front desk experience
Work Environment

The Patient Service Specialist will work in a fast-paced environment and will be required to walk, stand, bend, and reach consistently throughout the workday. The ability to lift up to 25lbs and carry office supplies up to 10lbs is also required.

About NovaCare Rehabilitation

NovaCare Rehabilitation is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. We are dedicated to providing exceptional patient care and are seeking a highly skilled Patient Service Specialist to join our team.

", "lang_code": "en-US"}