Front Desk Representative

3 weeks ago


Denver, Colorado, United States Dave & Buster Full time
Job Summary:

As a Front Desk Representative at Dave & Buster's, you will be the first point of contact for our Guests, setting the tone for an unforgettable experience. Your role will be to create a welcoming atmosphere, ensuring that every Guest feels valued and entertained.

Key Responsibilities:
  • Deliver exceptional Guest service, responding to their needs and resolving any issues promptly.
  • Manage the front desk area, maintaining a clean and organized environment.
  • Coordinate game rentals, merchandise sales, and telephones, ensuring seamless Guest experiences.
  • Act as an ambassador for the company, promoting a positive image and building strong relationships with Guests.
  • Collaborate with the team to achieve sales goals and drive revenue growth.
  • Stay up-to-date with company policies and procedures, ensuring compliance and adherence to standards.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
  • Strong problem-solving skills, with a focus on resolving Guest complaints and issues.
  • Basic math skills, with the ability to handle cash and operate a point-of-sale system.
  • Ability to work a variety of shifts, including days, nights, and weekends.
  • High school diploma or equivalent required; prior experience in a customer-facing role preferred.

What We Offer:
  • A competitive hourly rate of $19.79.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for career growth and advancement within the company.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.


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