Customer Service Associate

2 days ago


Richmond, California, United States U-Haul Full time
Company Overview:
U-Haul is a leading provider of moving and self-storage solutions. Our team is dedicated to delivering exceptional customer service and ensuring that our customers have a seamless experience when renting our equipment or using our storage facilities.

Estimated Salary: $40,000 - $60,000 per year, depending on location and experience.

Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for assisting customers with their rental needs, answering questions about our products and services, and providing excellent customer service in a fast-paced environment. You will also be responsible for inspecting and maintaining equipment, dispatching and returning rentals, and participating in ongoing training and education programs to ensure that you have the skills and knowledge needed to succeed in this role.

Required Skills and Qualifications:
  • A valid driver's license and ability to maintain a good driving record
  • A high school diploma or equivalent


Benefits:
  • Career stability and opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program


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