Healthcare Patient Liaison

2 weeks ago

Richfield, Minnesota, United States Schweiger Dermatology Group Full time
Job Overview

Schweiger Dermatology Group stands as a premier dermatological practice in the United States, boasting a network of over 380 healthcare professionals and more than 110 locations across multiple states. Our practice specializes in delivering comprehensive medical, cosmetic, and surgical dermatology services, achieving over 1.5 million patient interactions annually.

Our Vision: We are dedicated to crafting the Ultimate Patient Experience while fostering an exceptional workplace for our healthcare providers, support personnel, and all team members.

Recognitions: Schweiger Dermatology Group has consistently been featured in the Inc. 5000 Fastest Growing Private Companies in America for seven consecutive years and has earned the Great Place to Work certification.

Our Commitment to Employees:

  • Multiple office locations, providing opportunities close to home.
  • A supportive work environment equipped with the necessary tools for professional growth.
  • Full-time employees (30+ hours per week) are eligible for:
    • Comprehensive medical benefits including TeleHealth, HSA/FSA/HRA, dental, vision, life insurance, AD&D, and both long and short-term disability starting from the first of the month following 30 days of employment.
    • 401K plan eligibility.
    • An additional personal holiday to celebrate your birthday.
  • Part-time employees (less than 30 hours) are eligible for 401K.
  • Employee discounts on Schweiger Dermatology Group skincare products and cosmetic services.

Position Summary: The Per Diem Float Patient Coordinator will operate across various offices. This role encompasses all front office responsibilities and provides essential support to patients, healthcare providers, and administrative staff. Previous experience in the healthcare sector is mandatory.

Work Schedule: Per Diem with flexible availability to assist in a collaborative team setting.

Key Responsibilities:

  • Efficiently manage all incoming calls, scheduling tasks, and online inquiries, ensuring a positive experience for each caller.
  • Foster a professional and inviting atmosphere to enhance the quality of service and care provided to patients and their respective providers.
  • Comprehend the flow between providers and patients, anticipating the next steps as best as possible.
  • Handle inventory management and restocking of supplies and equipment as needed.
  • Participate in all in-house training and ongoing educational opportunities.

Qualifications:

  • Previous healthcare experience is essential.
  • Experience as a Medical Receptionist is preferred.
  • Familiarity with EMR software and patient scheduling systems is advantageous.
  • Proficiency in computer applications, particularly Microsoft Word, Excel, and Outlook.
  • Strong communication, interpersonal, and organizational skills are required.
  • Exceptional patient relations and customer service abilities.
  • Must demonstrate professionalism, reliability, and dedication.
  • Prior experience in a dermatology or medical setting is preferred.
  • Availability to work during weekdays and weekends is necessary.

Equal Opportunity Employment: Schweiger Dermatology Group is an equal opportunity employer and does not discriminate in its hiring process based on race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service, or any other classification protected by local, state, or federal law.

COVID-19 Vaccination Policy: Schweiger Dermatology Group does not mandate COVID-19 vaccination for employment consideration; however, compliance with state guidelines regarding vaccination status documentation may be required.

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