Rehabilitation Services Coordinator
1 month ago
At Resurgens Orthopaedics, we are seeking a highly skilled and detail-oriented Rehabilitation Services Coordinator to join our team.
The ideal candidate will possess excellent customer service skills, be able to multitask, and have a strong ability to communicate effectively with patients and staff.
Key Responsibilities:
- Greets and welcomes patients, ensuring a positive experience from the moment they arrive.
- Verifies rehabilitation benefits, documents benefits, and explains financial requirements to patients.
- Schedules appointments, collects payments, and reconciles the change drawer.
- Communicates with workers' compensation and MVA patients, ensuring timely authorization and documentation.
- Assists with back office duties, maintaining a clean and organized front desk and lobby area.
Requirements:
- High School diploma or equivalent.
- One year of experience in customer service or reception, preferably in a healthcare environment.
- Strong organizational skills, attention to detail, and ability to multitask.
- Excellent communication and interpersonal skills.
Work Environment:
The Rehabilitation Services Coordinator will work in a fast-paced healthcare environment, interacting with patients, staff, and external vendors. The ideal candidate will be able to work effectively in a team environment, prioritize tasks, and maintain a high level of professionalism at all times.
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Rehabilitation Services Coordinator
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