Rehabilitation Services Coordinator

1 month ago


Lawrenceville, Georgia, United States Resurgens Orthopaedics Full time
Job Description

At Resurgens Orthopaedics, we are seeking a highly skilled and detail-oriented Rehabilitation Services Coordinator to join our team.

The ideal candidate will possess excellent customer service skills, be able to multitask, and have a strong ability to communicate effectively with patients and staff.

Key Responsibilities:

  • Greets and welcomes patients, ensuring a positive experience from the moment they arrive.
  • Verifies rehabilitation benefits, documents benefits, and explains financial requirements to patients.
  • Schedules appointments, collects payments, and reconciles the change drawer.
  • Communicates with workers' compensation and MVA patients, ensuring timely authorization and documentation.
  • Assists with back office duties, maintaining a clean and organized front desk and lobby area.

Requirements:

  • High School diploma or equivalent.
  • One year of experience in customer service or reception, preferably in a healthcare environment.
  • Strong organizational skills, attention to detail, and ability to multitask.
  • Excellent communication and interpersonal skills.

Work Environment:

The Rehabilitation Services Coordinator will work in a fast-paced healthcare environment, interacting with patients, staff, and external vendors. The ideal candidate will be able to work effectively in a team environment, prioritize tasks, and maintain a high level of professionalism at all times.



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