Cashier/Front Desk Representative

2 weeks ago


Lawrenceville, Georgia, United States Altitude Trampoline Park Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Front Desk Representative at Altitude Trampoline Park. As a key member of our team, you will be responsible for providing exceptional guest experiences, ensuring a safe and fun environment for all jumpers, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Guest Experience
    • Communicate and enforce all park regulations and jumping rules in a personable and professional manner
    • Remain alert and use all senses while supervising park guests
    • Establish and maintain a safe environment for patrons in and around jumping surfaces, air bags, and other activity areas
  • Front Desk Operations
    • Answer phone promptly and use the guest's name during phone conversation
    • Properly open and close the front desk each day according to Standard Operating Procedures
    • Ensure the accurate and complete registration/waivers
    • Know all the pricing options, party packages, park hours, and facility features by heart
    • Upsell the park, birthday packages, sessions, and retail, as well as programs, promotions, and/or discounts available
  • Teamwork and Communication
    • Participate in and help facilitate staff training
    • Be on time for your shift
    • Attend ALL scheduled staff meetings
Requirements
  • Excellent communication skills
  • Reliable transportation, to and from work
  • Completion of in-house safety training
  • Work experience is a plus, but not required
Perks
  • Flexible schedule
  • Competitive Pay

Altitude Trampoline Park is an Equal Employment Opportunity employer and welcomes applications from diverse candidates. We are committed to creating a safe and inclusive work environment for all employees.



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