Cashier/Front Desk Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Front Desk Representative at Altitude Trampoline Park. As a key member of our team, you will be responsible for providing exceptional guest experiences, ensuring a safe and fun environment for all jumpers, and maintaining a high level of customer satisfaction.
Key Responsibilities- Guest Experience
- Communicate and enforce all park regulations and jumping rules in a personable and professional manner
- Remain alert and use all senses while supervising park guests
- Establish and maintain a safe environment for patrons in and around jumping surfaces, air bags, and other activity areas
- Front Desk Operations
- Answer phone promptly and use the guest's name during phone conversation
- Properly open and close the front desk each day according to Standard Operating Procedures
- Ensure the accurate and complete registration/waivers
- Know all the pricing options, party packages, park hours, and facility features by heart
- Upsell the park, birthday packages, sessions, and retail, as well as programs, promotions, and/or discounts available
- Teamwork and Communication
- Participate in and help facilitate staff training
- Be on time for your shift
- Attend ALL scheduled staff meetings
- Excellent communication skills
- Reliable transportation, to and from work
- Completion of in-house safety training
- Work experience is a plus, but not required
- Flexible schedule
- Competitive Pay
Altitude Trampoline Park is an Equal Employment Opportunity employer and welcomes applications from diverse candidates. We are committed to creating a safe and inclusive work environment for all employees.
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