Student Assistant
2 weeks ago
Job Summary
The Student Housing Office at Georgia Gwinnett College is seeking a reliable and outgoing student to assist with front desk duties. As a Federal Work Study student assistant, this role will serve as the primary point of contact for visitors, residents, parents, and GGC employees. The ideal candidate will demonstrate a professional demeanor and represent the mission of the office with integrity.
Responsibilities
- Provide exceptional customer service and reception duties
- Conduct residence hall tours and provide information to prospective residents
- Resolve resident and parent issues via phone, email, and in-person
- Assist with event planning and execution
- Support professional staff with tasks and projects
- Perform other duties as assigned by the Housing Assignment Coordinator
Required Qualifications
- Must have a Federal Work Study award and be in good standing
- Must be currently enrolled in a minimum of 6 credit hours
- Must be in good academic standing and maintain good standing for the duration of employment
- Must be in good conduct standing with the Office of Student Integrity and maintain good conduct for the duration of employment
- Able to handle confidential information
- Strong analytical and customer service skills, with the ability to prioritize effectively
Preferred Qualifications
- Excellent verbal and written communication skills
- Ability to professionally interact with families and professional staff members
- Working knowledge of Microsoft Office products
- Customer service skills, including the ability to interact with prospective residents and parents on the telephone in a polite and conversational manner
USG Core Values
The University System of Georgia is comprised of 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
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