Freight Claims Specialist

1 week ago


Bloomington, California, United States Old Dominion Freight Full time
Job Summary

We are seeking a highly motivated and detail-oriented Freight Claims Specialist to join our team at Old Dominion Freight Line. As a key member of our operations team, you will be responsible for inspecting shipments, validating claims, and working with customers to resolve issues.

Key Responsibilities
  • Inspect shipments to identify and document any damage or discrepancies
  • Communicate with customers to resolve claims and provide exceptional customer service
  • Research and resolve issues related to overages, shortages, and damaged freight
  • Prepare and process paperwork related to freight claims, including repackaging and re-labeling as needed
  • Maintain accurate records and reports for freight claims and inventory management
  • Assist with answering customer inquiries and providing support to internal teams
Requirements
  • High School Diploma or equivalent required; 1 year of office and/or operations experience preferred
  • Proficient in Microsoft Office and experience with AS400 and SAP a plus
  • Excellent verbal and written communication skills, with ability to multitask and work in a fast-paced environment
Benefits
  • Competitive salary range: $22.59-$27.98
  • Full-time benefits, including health, dental, and vision insurance
  • 401(k) retirement plan with company match and additional discretionary match opportunity
  • Life insurance, short-term and long-term disability, and wellness program
  • Tuition reimbursement and training opportunities for career growth and advancement


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