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Claims Specialist

2 months ago

Bloomington, Illinois, United States State Farm Mutual Automobile Insurance Company Full time
Job Summary

We are seeking a highly skilled Claims Specialist to join our team at State Farm Mutual Automobile Insurance Company. As a Claims Specialist, you will be responsible for handling auto and property claims, providing exceptional customer service, and ensuring timely and fair resolution of claims.

Key Responsibilities
  • Investigate and evaluate claims to determine coverage, liability, and damages
  • Negotiate and settle claims with customers and other stakeholders
  • Apply knowledge of insurance policies, regulations, and claim handling practices
  • Communicate effectively with customers, agents, and other stakeholders
  • Manage work through task-driven queues and multi-task in a fast-paced environment
Requirements
  • Bachelor's degree in a related field or equivalent work experience
  • Experience as a Claim Specialist in the insurance industry, specifically in auto and/or property claims
  • Proficiency in using estimating/evaluation software tools, such as CCC, Xactimate, and XactContents
  • Strong knowledge of auto and/or property insurance policies, coverage, and claim handling practices
  • Familiarity with state or local regulations and compliance requirements
Preferred Qualifications
  • Excellent communication and interpersonal skills
  • Proven ability to assess damages, estimate repair costs, and negotiate settlements
  • Detail-oriented with strong organizational and analytical skills
  • Strong critical thinking and decision-making skills
  • Ability to multi-task across technical platforms
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance