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Claims Specialist

2 months ago

Bloomington, Illinois, United States State Farm Mutual Automobile Insurance Company Full time
About the Role

We are seeking a highly skilled Claims Specialist to join our team at State Farm Mutual Automobile Insurance Company. As a Claims Specialist, you will play a critical role in helping our customers navigate the claims process while providing exceptional service.

Key Responsibilities
  • Investigate and evaluate claims to determine coverage, liability, and damages
  • Negotiate and settle claims in a fair and timely manner
  • Apply knowledge of insurance policies and regulations to ensure compliance
  • Communicate effectively with customers, agents, and other stakeholders
  • Manage work efficiently in a fast-paced call center environment
Requirements
  • Bachelor's degree in a related field or equivalent work experience
  • Experience as a Claims Specialist in the insurance industry, specifically in auto and/or property claims
  • Proficiency in using estimating and evaluation software tools
  • Strong knowledge of insurance policies, coverage, and claim handling practices
  • Familiarity with state or local regulations and compliance requirements
Preferred Qualifications
  • Excellent communication and interpersonal skills
  • Proven ability to assess damages, estimate repair costs, and negotiate settlements
  • Detail-oriented with strong organizational and analytical skills
  • Strong critical thinking and decision-making skills
About State Farm

State Farm is a leading insurance company that values its employees and provides a competitive Total Rewards package, including a starting salary of $59,059-$79,230 annually, an annual bonus based on individual and enterprise performance, and a comprehensive benefits program.