National Field Support Representative IV

4 weeks ago


Billings, Montana, United States SPECTRUM Full time
About the Role

We are seeking a highly skilled and analytical individual to join our Regional Support Center (RSC) team as a Representative IV. As a key member of our Field Operations Unit, you will play a critical role in supporting our customers and driving business growth.

Key Responsibilities
  • Manage weekly forecasts and in-house technician movement
  • Use technical and analytical skills to resolve issues and provide real-time solutions to scheduling conflicts
  • Build relationships and collaborate with colleagues to achieve business objectives
Requirements
  • High School Diploma or equivalent
  • Experience with cable theories, dispatcher, and/or customer service work experience
  • Technical skills in MS Office and computer skills
  • Strong analytical, attention to detail, and communication skills
About Spectrum

Spectrum is a leading provider of cable, internet, and telecommunications services. We are committed to delivering exceptional customer experiences and driving innovation in the industry. As a member of our team, you will have access to comprehensive training and development opportunities, competitive pay, and a dynamic work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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