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Regional Support Center Representative IV

2 months ago

Billings, Montana, United States SPECTRUM Full time
{"title": "Regional Support Center Representative IV", "description": "Be Part of the Connection

At Spectrum, we're committed to delivering exceptional customer experiences. As a Regional Support Center Representative IV, you'll play a critical role in our Field Operations Unit, working collaboratively with a dynamic team to ensure seamless service delivery.

Key Responsibilities:
  • Manage weekly forecasts and in-house technician movement
  • Utilize analytical skills to navigate field service management tools
  • Provide real-time solutions to scheduling conflicts
  • Build relationships and communicate effectively with colleagues and customers
What You'll Bring:
  • High School Diploma or equivalent
  • Experience with cable theories, dispatcher, and/or customer service work
  • Technical skills in MS Office
  • Computer skills, analytical, attention to detail, and leadership abilities
Why Spectrum?

We invest in our employees' growth and development, offering 160+ hours of training, hands-on experience, and mentoring. Our comprehensive pay and benefits package rewards employees for their contributions and supports all aspects of their well-being.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

", "lang_code": "en-US"}