National Field Support Supervisor
6 days ago
We are seeking a highly skilled and experienced National Field Support Supervisor to join our team at Spectrum. As a key member of our Field Operations Unit, you will be responsible for managing a team of employees and implementing change management to ensure an efficient and successful work environment.
Key Responsibilities- Manage a team of employees and implement change management to ensure an efficient and successful work environment
- Review and resolve escalated issues
- Provide daily duties for all representatives
- Provide reporting for daily tasks
- Manage the daily workload
- Associate's degree or equivalent experience
- 4+ years of experience in dispatch or customer service, or 3+ years of experience in workforce administration
- Strong technical skills and computer proficiency
- Excellent communication and leadership skills
Spectrum is a leading provider of telecommunications and entertainment services in the United States. We are committed to delivering exceptional customer experiences and providing our employees with opportunities for growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Billings, Montana, United States SPECTRUM Full time{"title": "National Field Support Supervisor", "description": "Be a Leader in Change ManagementAt Spectrum, we're looking for a skilled National Field Support Supervisor to join our team. As a leader in change management, you'll be responsible for managing a team of employees and implementing efficient processes to drive success.Key Responsibilities:Manage a...
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