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National Field Support Representative IV

2 months ago

Billings, Montana, United States SPECTRUM Full time
About the Role

We are seeking a highly skilled and motivated National Field Support Representative IV to join our team at Spectrum. As a key member of our Regional Support Center, you will play a critical role in providing exceptional customer support and ensuring the smooth operation of our field operations.

Key Responsibilities
  • Provide real-time solutions to scheduling conflicts and technical issues
  • Use analytical skills to resolve complex problems and improve customer experience
  • Build strong relationships with customers and internal stakeholders
Requirements
  • High School Diploma or equivalent
  • Experience in cable theory, dispatching, and/or customer service
  • Strong technical skills, including MS Office
  • Excellent communication, adaptability, and leadership skills
About Spectrum

Spectrum is a leading provider of cable, internet, and telecommunications services. We are committed to delivering exceptional customer experiences and investing in our employees' growth and development.

What We Offer
  • Competitive pay and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and inclusive work environment