Front Office Coordinator
3 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Front Office Coordinator to support our therapy clinic. This role is responsible for ensuring a smooth and efficient operation, providing exceptional customer service, and maintaining accurate records.
Key Responsibilities
• Greet and check in patients, collect required records and payments
• Schedule new and follow-up therapy appointments, verify demographics and insurance coverage
• Explain policies to patients, prepare paperwork for new patients
• Create referrals, prepare claim data, and review for accuracy
• Obtain authorizations, verify insurance eligibility, and benefits
• Answer phones, check messages, and respond to posting issues
Requirements
• High school diploma or equivalent, 12-18 months related experience and/or training
• Excellent communication, organizational, and computer skills
• Strong sense of customer service and ability to work in a fast-paced environment
About Ventura Orthopedics
We are a leading provider of orthopedic services, dedicated to delivering exceptional patient care and outcomes. Our team is passionate about making a difference in the lives of our patients and communities.
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