Patient Service Coordinator

2 weeks ago


Thousand Oaks, California, United States US Derm Support Roles Full time
Job Overview

We are seeking a skilled Patient Service Representative to join our team at US Derm Support Roles.

Key Responsibilities

  • Perform opening and closing clinic duties, ensuring a smooth and efficient workflow.
  • Greets patients, checks them in for appointments, and verifies their insurance information.
  • Scans documents into the electronic health record and maintains the tidiness of the waiting area and reception counter.
  • Checks schedules for added, canceled, and no-show appointments and schedules follow-up appointments as needed.
  • Responds to designated tasks in the electronic health record, orders office supplies, and distributes mail.
  • Sells and tracks cosmetic products and prepares for next-day scheduled appointments.

Requirements

  • High school diploma or equivalent is required.
  • 1-2 years of recent medical office experience or in a similar capacity is preferred.
  • Proficient in basic computer functions and able to learn new software quickly.
  • Excellent customer service, communication, and organizational skills are essential.
  • Able to operate standard office equipment and type a minimum of 40 wpm.
  • Must possess attention to detail, be able to multi-task, and prioritize appropriately.
  • Able to maintain confidentiality of information and demonstrate professional appearance and manner at all times.

Benefits

  • Access to health, dental, and vision insurance.
  • Health Savings Account with a $500 matching contribution.
  • Eligible for PTO and Holiday pay.
  • Company-paid life insurance and long-term disability (full-time only).
  • Access to short-term disability insurance, additional life insurance, and other benefits.


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