Front Office Receptionist

2 weeks ago


Thousand Oaks, California, United States Ventura Orthopedics Full time
Front Office Receptionist
-------------------------

We are seeking a highly organized and detail-oriented Front Office Receptionist to provide exceptional patient experience at Ventura Orthopedics. This role is ideal for an individual who can maintain a positive and welcoming atmosphere, ensuring seamless interactions with patients, therapy staff, and external parties.

**Key Responsibilities:**

• Greet and check in patients, collecting necessary records and payments
• Schedule new and follow-up therapy appointments, verifying demographics and insurance coverage
• Explain policies and procedures to patients, including EOBs, late charges, and collection fees
• Prepare paperwork for new patients, including progress reports and discharges
• Create referrals for patients and prepare claim data
• Review claim data for accuracy before submission
• Obtain authorizations as needed for eligible patients
• Verify insurance eligibility and benefits for patients with private insurance
• Answer phones and check messages

**Requirements:**

• High school diploma or equivalent
• 12-18 months of related experience and/or training
• Strong communication and organizational skills
• Proficiency in computer software, including scanning, printing, copying, and email

**Compensation:**

$18-$21 per hour

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