Clinical Support Specialist

10 hours ago

Thousand Oaks, California, United States Cortica Full time
Job Summary

Cortica is seeking a highly reliable and well-organized Clinical Support Specialist to join its growing team in Westlake Village, CA. The ideal candidate will have a high school diploma or equivalent, with a minimum of 1 year of administrative experience in an office setting.

Key Responsibilities:

  • Prepare and sanitize treatment rooms, equipment, common areas, and gym
  • Maintain center cleanliness for clients and team members by following proper safety and cleaning procedures and protocols
  • Provide equipment and supplies for therapist access
  • Assist with therapy equipment maintenance and the need for any repairs
  • Participate in the therapeutic experience of the client under the guidance of licensed clinician as needed
  • Maintain a safe working environment by complying with procedures and center-specific safety guidelines
  • Support clinicians by facilitating smooth client transitions between sessions according to the schedule
  • Supervise clients while waiting for a clinician or parent as needed
  • Provide support and create a soothing environment during emergency codes
  • Assist with Front Office Administrator responsibilities such as greeting clients, answering phones, checking-in clients, collecting co-pays, scheduling appointments, preparing charts, scanning/faxing documents, and other administrative duties as needed
  • Assist with the open/close procedures for the clinic
  • Monitor center inventory and inform Front Office Administrator or Operations Manager of any needed supplies
  • Collaborate with Front Desk Administrator to distribute mail and packages
  • Assist with special projects and administrative tasks assigned by the Operations Manager or Area Director
  • Practice knowledge of HIPAA policies and guidelines while communicating client matters

Requirements:

  • High school diploma or equivalent
  • Completed health science related courses, developed knowledge of anatomy/physiology, and an interest in pursuing a career in healthcare
  • Minimum of 1 year of administrative experience in an office setting
  • Highly reliable and well-organized
  • Excellent communication skills
  • Skilled at using software and systems including electronic medical record systems and Microsoft Office products
  • Occasionally required to stand, walk, sit, climb, balance, kneel, crouch, or crawl; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Occasionally lift and/or move up to 40 pounds
  • Knowledge of HIPAA regulations to safeguard patient information

Compensation and Benefits:

Cortica offers a competitive compensation package, including medical, dental, and vision insurance, a 401(k) plan with company matching and rapid vesting, paid holidays and wellness days, life insurance, disability insurance options, tuition reimbursements for professional development and continuing education, and referral bonuses.

The base pay range for this opening is $17.74/hr to $22.18/hr. According to your skill level, relevant experience, education level, and location, you will receive compensation that fits appropriately within the range.

Cortica is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to protecting your personal information in compliance with applicable federal and state law. Please review our Privacy Notice to understand how your data is collected, used, and protected.

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