Sales Order Management Specialist

2 weeks ago

Fort Wayne, Indiana, United States Do it Best Full time

Position Title: Sales Order Coordinator

Internal Job Title: Sales Support Coordinator

Location: Fort Wayne, IN

Level: Hourly

Division / Department: Lumber & Building Materials

Reporting To: Division Manager

About the Role: The Sales Support Coordinator position demands adaptability and efficiency. This role involves collaboration with Lumber and Building Materials personnel and management to execute tasks, manage projects, assist with administrative duties, and generate innovative ideas.

Key Responsibilities:

  • Collaborate in a diverse team environment, utilizing effective communication to enhance productivity and contribute to team success.
  • Assist Lumber & Building Materials managers and supervisors in gathering information, expediting processes, and completing projects.
  • Enter and maintain sales orders, purchase orders, and contracts with precision.
  • Conduct audits on orders to ensure accuracy.
  • Provide order tracking support to Traders and Specialists.
  • Prepare necessary documents, materials, presentations, and other projects as required.
  • Update and maintain member information as necessary.
  • Respond to inquiries and assist with questions or direct them to the appropriate department.
  • Support inventory management efforts.
  • Collect freight rates as needed.
  • Update reports, documentation, and pricing lists as required.
  • Coordinate meetings within the department and across the trading floor.
  • Assist with any additional tasks requested by traders.

Education and Experience:

  • High school diploma required.
  • Associate's degree preferred.
  • Experience in customer service is advantageous.

Skills and Abilities:

  • Exceptional oral and written communication skills.
  • Strong attention to detail to ensure accuracy.
  • Self-motivated with a desire to learn about products and processes.
  • Problem-solving abilities and capacity to meet deadlines.
  • Organizational skills with a customer service focus.
  • Positive demeanor and personality.
  • Proficient in data entry and technology, including Google Workspace.

Benefits:

  • Comprehensive insurance benefits package including Medical, Dental, & Vision.
  • Paid time off to promote work/life balance.
  • Profit sharing opportunities.
  • Bonus pay potential.
  • Retirement funding options.
  • Education reimbursement programs.
  • Health club reimbursement.
  • Opportunities for career advancement.

About Do it Best: We are the only US-based, member-owned hardware, lumber, and building materials cooperative in the home improvement sector. We proudly serve thousands of locations in over 50 countries, achieving nearly $5 billion in annual sales. Our mission is to empower our members to grow and realize their aspirations.

Company Culture: We value each team member as an individual, prioritizing their career development through personalized training, conferences, tuition assistance, mentoring, and more. We foster authentic relationships through social events and a culture that encourages lasting friendships. The three most valued aspects of being part of the Do it Best team are our culture, compensation, and the fulfillment derived from each role.

Our Philosophy: Serving others as we wish to be served.

Our Mission: Making the best even better.

Our Goal: Helping members grow and achieve their dreams.

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