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Sales Order Management Specialist

2 months ago

Fort Wayne, Indiana, United States Do it Best Full time

Position Title: Sales Order Coordinator

Location: Fort Wayne, IN

Level: Hourly

Division / Department: Lumber & Building Materials

Reporting To: Division Manager

Role Overview: The Sales Order Coordinator position is essential for ensuring seamless operations within the Lumber and Building Materials sector. This role demands adaptability and efficiency, as the individual will collaborate closely with various team members and management to achieve departmental objectives.

Key Responsibilities:

  • Engage in a collaborative team atmosphere, utilizing effective communication to enhance productivity and contribute to team success.
  • Assist LBM managers and supervisors in gathering essential information, expediting processes, and completing various projects.
  • Input and maintain records of sales orders, purchase orders, and contracts.
  • Conduct audits on orders to ensure precision and accuracy.
  • Provide support to Traders and Specialists regarding order tracking.
  • Prepare necessary documents, materials, presentations, and additional projects as required.
  • Update and maintain member information as necessary.
  • Respond to inquiries and assist with questions or direct them to the appropriate department.
  • Support inventory management tasks.
  • Collect freight rates for operational needs.
  • Revise reports, documentation, and pricing lists as needed.
  • Coordinate departmental meetings and activities across the trading floor.
  • Assist with any additional tasks as requested by traders.

Education and Experience:

  • High school diploma is required.
  • Associate's degree is preferred.
  • Experience in customer service is advantageous.

Skills and Abilities:

  • Exceptional oral and written communication skills.
  • Strong attention to detail to ensure accuracy in all tasks.
  • Self-motivated with a desire to learn about products and processes.
  • Effective problem-solving skills and the ability to meet deadlines.
  • Organizational skills with a focus on customer service.
  • Positive demeanor and interpersonal skills.
  • Proficient in data entry and technology, including Google Workspace.

Benefits:

  • Comprehensive insurance benefits package, including Medical, Dental, and Vision.
  • Paid time off to promote work/life balance.
  • Profit-sharing opportunities.
  • Bonus pay potential.
  • Retirement funding options.
  • Education reimbursement programs.
  • Health club reimbursement.
  • Opportunities for career advancement.

About Do it Best: We are a unique, US-based, member-owned cooperative in the hardware, lumber, and building materials industry, serving thousands of locations across over 50 countries and achieving nearly $5 billion in annual sales. Our mission is to empower our members to grow and realize their aspirations.

Company Culture: We value each team member as an individual, prioritizing career development through personalized training, conferences, and mentoring. We foster genuine relationships through social events, creating a culture where lasting friendships flourish. Our team members consistently highlight our culture, compensation, and the fulfillment derived from their roles as the most valued aspects of being part of Do it Best.

Our Philosophy: We serve others as we wish to be served.

Our Mission: To make the best even better.

Our Goal: To assist our members in growing and achieving their dreams.