Retail Sales Associate
1 week ago
We are seeking a highly motivated and energetic Retail Representative to join our team at JARS Cannabis. As a Retail Representative, you will be responsible for providing exceptional customer service, meeting individual needs, and exceeding expectations.
Job SummaryThe Retail Representative works closely with the store assistant leadership and reports to the General Manager. This role requires a strong understanding of cannabis products, deals, and promotions, as well as excellent communication and interpersonal skills.
Key Responsibilities- Assess customer needs, provide product knowledge, and conduct transactions with accuracy and efficiency
- Use suggestive selling strategies to upsell customers and promote loyalty programs
- Assist with inventory tasks, maintain a clean and organized sales floor, and follow company policies and procedures
- Escalate customer issues to upper management when necessary and maintain a positive, caring attitude towards customers and coworkers
- Minimum 2 years of customer service experience in a retail, sales, or hospitality environment
- Acquired knowledge of cannabis strains and applications
- Cannabis industry and/or health industry experience highly desirable
- Exceptional interpersonal, communication, and customer service skills
- Requires prolonged standing, bending, and stretching, as well as the ability to operate a computer and POS system
- May involve working varied hours, including nights, weekends, and holidays
JARS Cannabis is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
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