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Retail Sales Associate

2 months ago

Detroit, Michigan, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Sherwin-Williams. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and achieving sales goals.

Key Responsibilities
  • Provide excellent customer service, ensuring high levels of customer satisfaction
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Pull appropriate products from the sales floor or warehouse
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Maintain in-stock and presentable condition assigned areas
  • Suggest ways to improve sales
Requirements
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment