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Retail Sales Associate

2 months ago


Detroit, Michigan, United States H&M Group Full time

About the Role

H&M Group is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.

Your Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on the latest fashion trends and product offerings.
  • Contribute to a positive and inclusive store environment, working collaboratively with colleagues to achieve sales and customer service goals.
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging store environment.
  • Support store operations, including receiving and processing shipments, maintaining inventory levels, and performing other tasks as needed.

Requirements

  • High school diploma or equivalent required.
  • Previous retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Physical ability to stand for long periods, lift up to 20 pounds, and perform other tasks as needed.

What We Offer

  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a team of passionate and dedicated colleagues.

Why Join H&M Group?

H&M Group is a global fashion leader, committed to providing high-quality, affordable fashion to customers around the world. We value diversity, inclusivity, and sustainability, and are dedicated to creating a positive and supportive work environment for our employees. If you are a motivated and customer-focused individual who is passionate about fashion and customer service, we encourage you to apply for this exciting opportunity.