Lead Retail Associate
4 days ago
About the Role:
We are seeking a highly motivated and experienced Lead Retail Associate to join our team at Fanatics. As a Lead Retail Associate, you will play a critical role in creating an exceptional customer experience by leading our front-line Retail Associate team. You will be responsible for driving sales results, supporting back-of-house operations, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Drive sales results through consistent execution of daily operations
- Support back-of-house operations, including maintaining stockroom organization
- Partner with leadership team to make decisions on revenue targets, per-cap, and UPT
- Work with Retail Associates to ensure an exemplary fan experience
- Communicate expectations for assignments and projects to Retail Associates
- Provide training and assistance to Retail Associates as required
- Coach Retail Associates based on observed job performance and knowledge of operational excellence
Requirements:
- Minimum 18 years of age
- Minimum one year working in retail or sales preferred
- Ability to work independently and responsibly in a fast-paced environment
- Foreign language skills are a plus
What We Offer:
As a Lead Retail Associate at Fanatics, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to grow and develop your skills. You will be part of a team that is passionate about delivering exceptional customer experiences and driving sales results.
Physical Demands:
- Regularly required to sit, stand, reach, bend, and move about the facility as needed
- Must be able to lift and carry up to 30 lbs.
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