T-Mobile Sales Representative

6 days ago


Charlotte, North Carolina, United States GP Mobile, An Authorized T-Mobile Retailer (East Coast) Full time

Company Overview:

G P Mobile, an authorized T-Mobile Retailer on the East Coast, is a leading provider of wireless services and products. Our team is dedicated to delivering exceptional customer experiences and driving business growth.

 

Salary and Benefits:

We offer a competitive base pay plus milestone bonuses, ranging from $45,000 to $60,000 per year, depending on experience and performance. Additionally, we provide benefits for part-time and full-time associates, including medical, dental, and vision coverage, as well as a 401(k) plan.

 

Job Description:

Retail Sales Representative

Job Summary:

We are seeking a highly motivated and results-driven Retail Sales Representative to join our team. As a key member of our sales team, you will be responsible for building strong relationships with customers, providing personalized solutions, and driving sales growth.

 

Key Responsibilities:

  • Become proficient in serving and selling to customers while providing a world-class customer experience and building loyalty.
  • Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
  • Approach service and sales needs with composure, integrity, and compassion.
  • Makes the most of time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
  • Cash Handling and Store Operations responsibilities as needed.
  • Establish relationships with and partner with T-Mobile employees across channels, including business and customer service to collectively own the customer experience and resolve issues.
  • Support team initiatives and create an inclusive environment.

 

Required Skills and Qualifications:

  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.
  • Competitive drive and proven ability to succeed in a fast-paced sales environment.
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
  • Effective at balancing customer needs and performance goals.
  • 6 months of customer service and/or sales experience, Retail environment preferred.

 

Why Join Our Team?

We believe in creating a workplace that fosters growth, inclusivity, and authenticity. If you're excited about this role but don't meet every qualification, we encourage you to apply anyway. We value diversity and equal opportunities for everyone, regardless of background or experience.



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