Customer Experience Expert

3 weeks ago


Charlotte, North Carolina, United States GP Mobile, An Authorized T-Mobile Retailer (East Coast) Full time

Overview:

G P Mobile, an authorized T-Mobile Retailer on the East Coast, is committed to delivering exceptional customer experiences and driving business growth. We're seeking a highly motivated and results-driven Retail Sales Representative to join our team.

 

Job Summary:

This role involves building strong relationships with customers, providing personalized solutions, and driving sales growth. As a key member of our sales team, you will work closely with our customers to understand their needs and preferences, and recommend relevant products and services to meet those needs.

 

Responsibilities:

  • Become proficient in serving and selling to customers while providing a world-class customer experience and building loyalty.
  • Develop strong relationships with customers and understand their needs and preferences.
  • Recommend relevant products and services to meet customer needs.
  • Work collaboratively with the sales team to achieve sales targets and improve customer satisfaction.
  • Participate in training and development programs to enhance skills and knowledge.

 

Requirements:

  • 6+ months of customer-facing experience in retail or sales.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and meet sales targets.
  • Familiarity with wireless services and products is an asset.
  • Availability to work flexible hours, including evenings and weekends.

 

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity.



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