Information and Referral Program Coordinator

2 weeks ago


Brockton, Massachusetts, United States Old Colony Elder Services Full time
Position Overview

Old Colony Elder Services is dedicated to enhancing the lives of seniors and individuals with disabilities by delivering essential information and service coordination that fosters well-being and promotes active community engagement.

We are currently seeking a committed Program Assistant to contribute to our Information and Referral (I&R) department.

Key Responsibilities:

  • Maintain and update necessary resources and databases
  • Organize and oversee program documentation and materials
  • Facilitate mailings to clients as needed
  • Assist in processing Special Fund Requests
  • Provide backup support for Home Care Intakes as necessary
  • Conduct NSOPW checks for new clients
  • Engage with clients through phone and in-person interactions

Qualifications:

  • A strong commitment to assisting others and a genuine desire to make a positive impact
  • Flexibility to adapt to the evolving needs of clients and programs
  • A minimum of one year of experience in human services or a related field
  • Proficient computer skills, particularly with Office 365

Benefits:

  • Opportunity to collaborate with a passionate team of professionals
  • Potential for professional growth in your career path
  • Excellent work/life balance: 35-hour work week with some flexibility; standard Monday to Friday schedule; hybrid work model (remote and in-office)
  • Comprehensive benefits: health coverage available from day one; generous paid time off; company-sponsored long-term disability and life insurance; 401K plan

At Old Colony Elder Services, we celebrate diversity and encourage all qualified individuals to consider this opportunity.

We look forward to your application and the possibility of working together to support our community.

Our mission: Through the talents of a diverse and experienced workforce, Old Colony Elder Services champions the independence and dignity of older adults and individuals with disabilities by providing crucial information and services that promote healthy, safe living, positively impacting our community.


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