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Global Program Director
2 months ago
We are seeking a highly skilled Global Program Director to join our team at Stefanini North America and APAC. As a key member of our organization, you will be responsible for driving growth, cultivating long-term relationships, and leading program success in a dynamic marketplace.
Key Responsibilities- Strategic Leadership:
- Develop and execute account strategies aligned with client objectives.
- Forge strong relationships with C-Level executives and key stakeholders.
- Connect client challenges with innovative solutions.
- Ensure cross-selling and growth with strategic governance.
- Daily Operations:
- Serve as the primary account contact, ensuring customer satisfaction.
- Drive business development and expansion of global programs.
- Lead program governance and strategic business planning.
- Handle financial responsibilities, including budgeting, forecasting, cost analysis, and P&L.
- Tactical Excellence:
- Meet and exceed client expectations by overseeing program deliverables.
- Lead global collaboration across internal and delivery teams.
- Proactively manage risks and drive solutions to maintain program momentum.
- Engage with cross-functional teams for seamless execution.
- Bachelor's degree or equivalent experience.
- Proven experience in business relationship management and IT outsourcing solutions.
- Strong technical background in Enterprise Services (Network & Infrastructure, UEM, Collaboration Services, etc.).
- Expertise in developing C-Level relationships and understanding contractual KPIs, SLAs, OLAs.
- Exceptional communication skills and willingness to travel internationally.
Stefanini is a privately held $1B global technology provider offering Digital Workplace Services, Application Development, and Digital & Innovation solutions, including our own Stefanini Artificial Intelligence (SAI) platform. We have been globally recognized by ISG as a Leader in Digital Transformation and Next-Gen Application Development & Maintenance (ADM) Services and recognized as a Visionary in the 2024 Gartner Magic Quadrant for Outsourced Digital Workplace Services. Our 38,000 employees are located across 41 countries, and our NA/APAC headquarters is in Southfield, MI.
What We Offer- Work with brilliant minds, often within a global capacity.
- Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental, and vision insurance, and much more.
- Opportunity to participate in professional development eLearning programs within the Stefanini University (LinkedIn Learning), and other virtual training as well.
