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Medical Office Coordinator

2 months ago

Lancaster Pennsylvania, United States Hanger, Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Office Administrator to join our team at Hanger, Inc. As a key member of our front office team, you will play a critical role in providing exceptional patient care and administrative support to our patients, clinicians, and referral sources.

Key Responsibilities
  • Schedule appointments and coordinate patient care activities
  • Validate insurance and payment authorization, and process claims
  • Manage incoming phone calls and respond to patient inquiries
  • Obtain insurance authorization and provide financial counseling to patients
  • Perform daily document research on our electronic health record system
Requirements
  • High school diploma or equivalent required
  • Less than 1 year of customer service, administration, or related experience
  • Valid driver's license and driving record within company standards
Preferred Qualifications
  • 1-2 years of experience with EMR/electronic health record systems
  • Working knowledge of HIPAA and medical insurance regulations
  • Associate's degree or higher
  • Ability to type 40 correct words per minute
Our Investment in You
  • Competitive compensation packages
  • 8 paid national holidays and 4 additional floating holidays
  • PTO, medical, dental, and vision benefits
  • 401k savings and retirement plan
  • Paid parental bonding leave for new parents

Hanger, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.