Shift Operations Manager

1 day ago


Norfolk, Virginia, United States LTD Hospitality Full time
Shift Lead Job Description

Your Pie is a local, fast-casual pizza restaurant with Italian style, brick oven pizza, salads, paninis, gelato, and craft beer. We are seeking a motivated Shift Lead to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service.

Key Responsibilities:
  • Supervise employees, assign duties, and create a shift schedule.
  • Monitor team performance and ensure duties are performed efficiently.
  • Report any issues that arise during the shift to management.
  • Ensure compliance with company policies, health, and safety standards.
  • Coach team members and train new staff.
  • Open and close registers, account for the daily intake, and prepare cash deposits.
  • Handle customer issues and employee disputes.
  • Prepare a variety of menu items accurately and efficiently.
  • Maintain a clean and sanitary workstation area.
Requirements:
  • High school diploma/GED.
  • Previous experience as a Shift Leader or in a similar role in retail.
  • Experience creating shift schedules.
  • Excellent communication and interpersonal skills.
  • Strong leadership and organizational skills.
  • Confident problem-solver.
  • Team player.

We are looking for a dedicated and organized individual who can ensure smooth and efficient workflows. If you have a passion for leadership and customer service, we encourage you to apply for this exciting opportunity.


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