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Operations Manager

2 months ago

Norfolk, Virginia, United States BrandSafway Full time

Job Title: Operations Manager

Job Summary:

We are seeking an experienced Operations Manager to join our team at BrandSafway. As an Operations Manager, you will be responsible for coordinating and supervising warehouse, inventory, and customer service operations in a Branch Office to maximize branch revenue and profitability.

Key Responsibilities:

  • Supervise and coordinate scaffolding inventory management activities to maximize equipment usage rates, procure equipment for jobs, and provide timely and accurate pickup and delivery of scaffolding inventory to fulfill customer expectations.
  • Supervise warehouse activities to fulfill customer requirements, schedule drivers and warehouse personnel, and prioritize work to deal with shifting priorities during the workday or week.
  • Supervise equipment maintenance efforts to maximize equipment availability, oversee fleet management, and ensure compliance with DOT regulations.
  • Supervise and/or perform customer service related activities, review sales staff generated material lists for accuracy, and provide for count accuracy of outbound/inbound shipments.
  • Provide leadership to and manage the work activities of direct reports and other branch employees, develop and continuously monitor personal performance management plans.
  • Perform general clerical work relating to inventory processing and direct supervises yard and warehouse personnel.

Requirements:

  • Requires education generally equivalent to a High School diploma, with additional business-related education desirable.
  • Requires 2 to 5 years of operations management experience, with previous experience in the construction industry desirable.
  • Requires formal forklift training and 1-3 years of experience.
  • Requires PC proficiency, specifically with Microsoft Office programs such as Excel.
  • Requires excellent oral and written communication skills to effectively communicate with employees, customers, and personnel at other branch offices.
  • Requires strong leadership abilities to inspire and coach employees to accomplish strategic goals and related tasks.
  • Requires ability to process complex time-sensitive data and information from multiple sources, make decisions based on this data, and effectively communicate the related required actions to customers and subordinate personnel.
  • Requires proficiency in spelling, punctuation, grammar, and basic business math.
  • Requires the ability to think critically and problem-solve.
  • Requires good organizational skills and good judgment in making decisions.

Equal Opportunity Employer: BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or Vietnam or other era veteran status.