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Transportation Operations Manager

2 months ago

Norfolk, Virginia, United States Hampton Roads Transit Full time
Job Summary

Hampton Roads Transit is seeking a highly skilled and experienced Transportation Operations Manager to assist with the planning, organization, and supervision of transportation operations. The ideal candidate will have a strong background in transportation management, excellent communication skills, and the ability to work effectively with various stakeholders.

Key Responsibilities
  • Assist with the supervision of personnel and ensure that scheduled services operate efficiently.
  • Responsible for the weekly scheduling for Transportation Supervisors; ensures requested days off are addressed in a timely manner; ensures vacations are addressed in a timely manner and proper coverage is present to accept any day off request.
  • Responsible for oversight of operator files.
  • Responsible for ensuring that all attendance matters are addressed in a timely manner and in compliance with the labor contract; call log updated properly and timely; union representatives received all necessary correspondence properly and in a timely manner.
  • Responsible for correctly administering random and alcohol screening in coordination with the Chief Dispatcher.
  • Responsible for all operator communications up to and including alerts, texts, bulletin board and sign for documents.
  • Assist Sr. Manager of Bus Transportation in day-to-day operations. Keeps Sr. Manager of Bus Transportation informed of any problems through effective communication.
  • Coordinates all FMLA related matters with Human Resources and the Chief Dispatcher. Ensures that operations are in compliance with all rules and regulations.
  • Assists in the responsibility for ensuring employees in their respective functional areas have adequately trained and have the tools necessary to meet the requirements of the EMS procedures and SOPs.
  • Assists with the year-round coordination of line service for all routes.
  • Assists the Manager with the scheduling and supervision of any special service and convention requests.
  • Maintains effective labor relations with labor representatives; administers labor contract as prescribed.
  • Maintains knowledge of labor contract provisions and ensures compliance with such provisions relative to work assignments, schedules, discipline, wages, etc.; provides input for contract negotiations; maintains good labor relations within department. Ensures compliance with all applicable policies, rules, regulations and laws including union contract provisions.
  • Assist the training department with personnel as needed.
  • Assist in ensuring that all AM and PM work is filled and there is no open work that hasnt been covered and/or addressed prior to the closing of that particular shift.
  • Assist with the development and enforcement of new safety procedures.
  • Assist in the evaluation and discipline of employees.
  • Directly supervise attendance operations of the facility. Administer employee disciplinary procedures as they relate to attendance. Interacts with labor union representatives to administer working agreement and enhance employer/union relations.
  • Analyzes transportation records and recommends programs to improve services.
  • Recommends the hiring, transferring and termination of employees.
  • Manage records created and received in compliance with the Hampton Roads Transit Records Management Policy and Procedures.
  • Responsible for maintaining a general awareness of HRTs EMS.
  • Responsible for handling all related job responsibilities in accordance to HRTs Environmental Policy, relevant EMS Standard Operating Procedures, and Emergency Management Plan.
  • Responsible for ensuring employees in their respective functional areas have adequate training and tools necessary to meet the requirements of the EMS procedures and SOPs.
  • Responsible for observing and evaluating required EMS competencies among employees in their respective functional areas.
  • Performs other duties as assigned.
Requirements
  • Completion of four years of college with courses in management and transportation planning or combination of college and experience.
  • Three years of experience in transportation supervision.
  • Must have CDL Class B license and/or CDL permit and the ability to acquire within sixty (60) days of employment a valid Virginia CDL Class B license with air brake and passenger endorsements.
  • Ability to pass DOT physical examination.
  • Must be able to pass federal government background screening process for local military installation access.