Customer Technical Support Specialist
4 weeks ago
Job Description
We are seeking a highly skilled Technical Support Analyst to deliver exceptional post-sales support and solutions to our customer base while serving as an advocate for customer needs.
This role involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use and troubleshooting of our Electronic Support Services.
You will also be responsible for setting up labs for testing and reproducing issues/defects, ensuring familiarity with new releases, and implementing the latest configuration, installation, training and support standards and procedures.
Additionally, you will provide training and support for new staff on F&B management software products and associated interfaces.
This role offers an opportunity to work with a leading technology company and contribute to the success of our customers.
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Technical Support Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States BankOnIT Full timeJob Summary:BankOnIT is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment or in person at a...
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Technical Support Specialist
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Oklahoma City, Oklahoma, United States University of Oklahoma Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at the University of Oklahoma. As a Technical Support Specialist, you will be responsible for providing technical support to departmental network and computer operations by troubleshooting and resolving issues with IT systems when they arise.Key ResponsibilitiesConfigure...
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Technical Support Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States BankOnIT Full timeJob Summary:The Technical Support Specialist will provide technical assistance to end-users with their day-to-day technical issues. This role requires a strong understanding of desktop operating systems, software applications, and PC/Server/Network hardware. The ideal candidate will have at least two years of technical work experience and a strong...
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Technical Support Specialist
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Oklahoma City, Oklahoma, United States Techmate Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Techmate, a pioneering On-Demand, Technical Support SaaS Platform built for the distributed workforce.The ideal candidate will have 5+ years of experience in an enterprise environment using Windows and some Apple/Mac hardware, with a strong background in application...
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Customer Service Engineer
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Oklahoma City, Oklahoma, United States IT Concepts Full timeJob OverviewWe are seeking an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The ideal candidate will have a strong background in system administration, technical support, and customer service.Key Responsibilities:Provide technical support to customers via phone,...
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Technical Support Specialist
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Oklahoma City, Oklahoma, United States Jobot Full timeDesktop Support Technician Job OpportunityThis is a chance to excel in a role that requires technical expertise and strong communication skills.We are seeking a skilled Desktop Support Technician to join our team. As the primary point of contact for employees seeking technical assistance, you will provide top-notch support related to computer systems,...
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Technical Support Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States Virtual Full timeKey Responsibilities:As a Desktop Support Technician at Virtual, you will be responsible for providing exceptional technical support to our team members. This includes verifying WAN, LAN, and Internet connectivity, as well as tracing cabling from endpoint devices to wall jack terminations. You will also be responsible for labeling and implementing proper...
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Technical Support Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States Dobson Fiber Full timeJob DescriptionThe Tier 2 Support Techs at Dobson Fiber work within our operating system to create detailed work logs and technical documentation to resolve customer trouble issues and configure new services for our rapidly growing customer base.Key Responsibilities:Provide advanced troubleshooting support for Tier 1 escalations of various DSL/FTTH/FTTB/VOIP...
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Technical Support Specialist
1 month ago
Oklahoma City, Oklahoma, United States Dave & Busters Full timeJob Title: Support TechnicianAt Dave & Busters, we're looking for a skilled Support Technician to join our team. As a key member of our maintenance team, you'll be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.Key Responsibilities:Repair and maintain the building's technical equipment, including games and...
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IT Support Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States Principle Choice Solutions LLC Full timeJob Title: IT Support SpecialistJob Summary: We are seeking an IT Support Specialist to join our team at Principle Choice Solutions LLC. The successful candidate will be responsible for providing technical support and training to end-users, troubleshooting software and hardware issues, and collaborating with other technical resources to solve complex...
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Regional Systems Engineer
4 weeks ago
Oklahoma City, Oklahoma, United States Fortinet Full timeJob Title: Regional Systems EngineerWe are seeking a highly skilled Regional Systems Engineer to join our team at Fortinet. As a Regional Systems Engineer, you will play a critical role in supporting our sales organization in all technical matters related to pre-sales, sales calls, and post-sales.Key Responsibilities:Pre-sales: Assist in qualifying sales...
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Technical Implementation Specialist
6 days ago
Oklahoma City, Oklahoma, United States Procyon TS Full timeJob Description: As a Technical Implementation Specialist at Procyon TS, you will be responsible for providing functional support to business users on Cloud ERP Financials. This includes modules such as GL, AP, AR, FA, and Cash Management. The ideal candidate must have experience with at least two end-to-end implementations and post-live support.
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IT Support Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States Virtual Full timeJob Summary:We are seeking a skilled IT Support Specialist to join our team in Oklahoma City. As a Technical Support Engineer, you will be responsible for providing technical support to our users, troubleshooting hardware and software systems, and resolving tickets in a timely manner.Key Responsibilities:Provide technical support to nurses, clinic staff, and...
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Technical Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States Kirby-Smith Full timeAbout the RoleKirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are seeking a skilled Technical Trainer to join our team and contribute to our growth in the construction industry.Key ResponsibilitiesProvide and participate in technical training, including manufacturer's technical training and...
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IT Support Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States Vaco Full timeJob Title: Site Support TechnicianWe are seeking a highly skilled and experienced IT Support Specialist to join our team as a Site Support Technician. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and...
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IT Operations Support Specialist
1 month ago
Oklahoma City, Oklahoma, United States Dolese Bros. Full timeThe IT Operations Support Specialist is responsible for providing technical support to various business-facing IT operations applications. This role involves consulting with users on how to efficiently utilize technology to ensure critical business applications remain operational and assisting during application upgrades and new software implementations.Key...
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Enterprise Support Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States BlueTriton Brands Full timeJob Title: Enterprise Support SpecialistJob Summary:We are seeking an Enterprise Support Specialist to join our team at BlueTriton Brands. This role is an integral part of our Enterprise Service team, managing account relationships via remote support.Key Responsibilities:Manage relationships with Blue Triton customer accounts (VIP/Platinum Level...
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Systems Support Specialist III
4 weeks ago
Oklahoma City, Oklahoma, United States Oklahoma City Inc. Full timeJob SummaryThis position is responsible for providing technical support for enterprise hardware components and software, troubleshooting system components, implementing new and replacement systems, and supervising the work performance of Systems Support Specialist Is and IIs. The Systems Support Specialist III is a working supervisor who trains less...
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Technical Order Specialist
1 month ago
Oklahoma City, Oklahoma, United States Digitized Schematic Solutions LLC Full timeJob Summary:The Technical Order Specialist is responsible for maintaining technical orders in accordance with AF TO policy. The incumbent works a non-traditional schedule, Monday through Thursday from 2:30 p.m. to 11:00 p.m. and Friday from 3:30 p.m. to 12:00 midnight.Key Responsibilities:Serves as the Technical Order Distribution Accounts (TODA) focal...
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IT Support Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States HIKINEX Full timeAbout the RoleWe are seeking an IT Support Specialist to join our team in the aerospace supply chain industry. In this role, you will be responsible for supporting our IT systems and delivering exceptional customer service to all employees.Key ResponsibilitiesHelpdesk and Computer Support: Configure and deploy workstations, install software and updates....