Service Coordination Representative

2 weeks ago


Baton Rouge, Louisiana, United States Southern Air AC, Heating & Plumbing Full time
Job Overview

Are you ready to take the next step in your career? Southern Air AC, Heating & Plumbing is on the lookout for dedicated individuals with a passion for customer service to join our vibrant team as Customer Service Representatives/Dispatchers. In this position, you will play a crucial role in delivering outstanding customer support and efficient dispatching for our HVAC and plumbing services.

Key Responsibilities:

  • Respond to incoming customer inquiries and assist with service requests
  • Coordinate the dispatch of service technicians to client locations
  • Manage appointment scheduling and maintain the service calendar
  • Collaborate with various departments to ensure prompt and effective service delivery
  • Address customer complaints or escalate them as necessary
  • Keep accurate and current customer records and service documentation
  • Deliver exceptional customer service to ensure client satisfaction

Qualifications:

Ideal Candidate:

  • Prior experience in customer service or dispatching is preferred
  • Strong interpersonal and communication abilities
  • Capability to multitask and thrive in a fast-paced environment
  • Attention to detail and effective problem-solving skills
  • Proficient in customer service and dispatching software
  • Ability to maintain composure under pressure and handle customer issues professionally
  • Flexible availability for evenings, weekends, and holidays
  • Knowledge of HVAC or plumbing systems is advantageous

Our Commitment:

About Us:

As a family-owned business, we pride ourselves on our small company culture while offering the resources and stability of a larger organization. Our dedicated teams contribute significantly to our success and are rewarded for their hard work.

We value our employees and welcome you to our family through continuous training and exceptional benefits, including comprehensive health coverage and a matching 401(k).

We are an Equal Employment Opportunity Employer.

Benefits Include:

  • 401(k) matching
  • Health insurance
  • Dental and vision coverage
  • Life and disability insurance
  • Paid time off
  • Ongoing training and professional development


  • Baton Rouge, Louisiana, United States Cardiovascular Institute of the South Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at the Cardiovascular Institute of the South. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and administrative support to our physicians and patients.Key ResponsibilitiesFront Desk...


  • Baton Rouge, Louisiana, United States Price LeBlanc Full time

    At Price LeBlanc, we pride ourselves on our commitment to excellence, and our motto, "Driven to Excellence," reflects our dedication to outstanding service. As we continue to grow, we recognize that the selection of new team members is vital to our success. Our goal is to consistently surpass our customers' expectations through exceptional service and...


  • Baton Rouge, Louisiana, United States Arkpostacute Full time

    **Job Summary**We are seeking a highly skilled and organized Customer Service Representative to join our team at Ark Post Acute Network, LLC. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Answer and direct phone calls to the appropriate locationsPost job...


  • Baton Rouge, Louisiana, United States Window World of Baton Rouge, LLC Full time

    Job SummaryWindow World of Baton Rouge, LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences by providing timely and effective support to our clients.Key ResponsibilitiesRespond to customer inquiries and concerns...


  • Baton Rouge, Louisiana, United States Open Health Care Clinic Full time

    Job Overview:Are you the ideal candidate for this position? Review the details below to find out.Position Purpose:The Patient Services Coordinator is responsible for welcoming visitors and delivering exceptional customer service while managing incoming calls, scheduling appointments, and facilitating patient check-in and check-out processes in a dynamic...


  • Baton Rouge, Louisiana, United States Floor & Decor Holdings, Inc. Full time

    Job SummaryAs a Professional Services Representative at Floor & Decor Holdings, Inc., you will play a critical role in building relationships with our professional clients (PRO customers) in the hard surface flooring contractor space. Your primary responsibility will be to execute the PRO Services Blueprint to create a world-class experience for our PRO...


  • Baton Rouge, Louisiana, United States Drew Dileo - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Drew Dileo - State Farm Agent. As a key member of our agency, you will play a vital role in generating exceptional client experiences that drive business growth.Key ResponsibilitiesEstablish and Maintain Customer...


  • Baton Rouge, Louisiana, United States Loansbyworld Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Loansbyworld. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key...


  • Baton Rouge, Louisiana, United States Taylor Dental & Braces - a Benevis company Full time

    About Taylor Dental & Braces - a Benevis companyWe are a leading provider of dental care services, dedicated to creating happy, healthy smiles for our patients. Our mission is to provide high-quality dental care in a fun, compassionate environment.Job SummaryWe are seeking an experienced Orthodontic Patient Coordinator to join our team. As a key member of...


  • Baton Rouge, Louisiana, United States Morrison Healthcare Full time

    Job Summary**Job Title:** Customer Service Representative**Job Summary:** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Morrison Healthcare. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean...


  • Baton Rouge, Louisiana, United States Louisiana State University Full time

    Job SummaryThis position will assist with administrative duties and testing support at Louisiana State University. The successful candidate will be responsible for coordinating and implementing academic support services and accommodations for students with disabilities, as well as administering the DS examination program.Key Responsibilities40% - Academic...


  • Baton Rouge, Louisiana, United States Domino's Franchise Full time

    **Job Summary**At Domino's Franchise, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and upholding the Domino's brand image.**Key...


  • Baton Rouge, Louisiana, United States Linking Minds Baton Rouge Full time

    About Linking Minds Baton Rouge:At Linking Minds Baton Rouge, our achievements stem from our partnerships with charitable organizations, allowing us to make a positive impact in the community. Our committed leadership team is focused on empowering individuals to pursue healthier and more fulfilling lives.Become a Part of Our Team:Collaborate with our vibrant...


  • Baton Rouge, Louisiana, United States R K Mehrotra - State Farm Agency Full time

    Job OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Licensed Insurance Customer Service Representative. As a key member of our State Farm Agency, you will play a vital role in providing exceptional service to our clients and helping our business grow through value-based conversations and remarkable customer...


  • Baton Rouge, Louisiana, United States LSU Alumni Association Full time

    Position OverviewWe are seeking dedicated individuals for the role of Guest Services Coordinator. This full-time position includes a competitive salary and a comprehensive benefits package.Work ScheduleGuest Services Coordinator FT - Tuesday to Saturday, 3pm to 11pm.Guest Services Coordinator FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to...


  • Baton Rouge, Louisiana, United States Extended Stay America Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Night Service Representative to join our team at Extended Stay America. As a key member of our overnight operations, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our hotel during non-peak hours.Key ResponsibilitiesRespond to guest...


  • Baton Rouge, Louisiana, United States Mitch Mula - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Mitch Mula - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to...


  • Baton Rouge, Louisiana, United States Fat Boys Pizza Full time

    Job SummaryFat Boy's Pizza is seeking a highly energetic and enthusiastic Customer Service Representative to join our team as a Restaurant Host and Bar Attendant. As the first point of contact, you will be responsible for welcoming customers with a warm smile and contagious enthusiasm, handling cash transactions, answering customer inquiries, and mixing up...


  • Baton Rouge, Louisiana, United States Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Customer...


  • Baton Rouge, Louisiana, United States Fat Boys Pizza Full time

    Job SummaryFat Boy's Pizza is seeking a highly energetic and enthusiastic Customer Service Representative to join our team as a Restaurant Host, Bartender. As the first point of contact, you will be responsible for welcoming our customers with a warm smile and contagious enthusiasm. You will be the ultimate multitasker, handling cash transactions, answering...