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Orthodontic Patient Coordinator

2 months ago

Baton Rouge, Louisiana, United States Taylor Dental & Braces - a Benevis company Full time
About Taylor Dental & Braces - a Benevis company

We are a leading provider of dental care services, dedicated to creating happy, healthy smiles for our patients. Our mission is to provide high-quality dental care in a fun, compassionate environment.

Job Summary

We are seeking an experienced Orthodontic Patient Coordinator to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and parents, ensuring a smooth and efficient experience for all.

Responsibilities:
  • Customer Service: Greet patients and parents, verify insurance eligibility, and ensure accurate patient information.
  • Appointment Scheduling: Coordinate appointments, verify patient availability, and ensure timely scheduling.
  • Communication: Keep patients and parents informed of appointment status, treatment plans, and any necessary follow-up care.
  • Administrative Tasks: Maintain accurate patient records, update files, and perform other administrative duties as needed.
  • Team Collaboration: Work closely with our clinical team to ensure seamless patient care and efficient office operations.
Requirements:
  • Experience: At least one year of customer service experience in a healthcare or retail environment.
  • Skills: Excellent communication and interpersonal skills, attention to detail, and ability to multitask.
  • Education: High school diploma or equivalent required.
What We Offer:
  • Competitive Compensation: Competitive salary and benefits package.
  • Opportunities for Growth: Career advancement opportunities within our organization.
  • Collaborative Work Environment: A supportive and collaborative work environment with a team of dedicated professionals.