Aviation Operations Manager

5 days ago


Seattle, Washington, United States Swissport International AG Full time
Job Summary

We are seeking a highly skilled and experienced Aviation Operations Manager to join our team at Swissport International AG. As a key member of our operations team, you will be responsible for managing and directing ramp activities to provide a safe and quality product to our customers.

Key Responsibilities
  • Manage and direct daily operations to ensure efficient and profitable delivery of ground handling services.
  • Maintain and improve customer and company safety and quality standards.
  • Develop and maintain good relations with customers and airport authorities.
  • Manage and control all staff assignments to ensure optimal resource allocation.
  • Hold daily briefings with all levels of management to ensure alignment and communication.
  • Provide support to front-line management to ensure effective operations.
  • Coach and train employees to improve operations and ensure adherence to company policies and procedures.
Requirements
  • High school diploma or equivalent required; degree preferred.
  • Operational and management experience with open availability.
  • Minimum 3 years Passenger Services Supervisor experience.
  • Excellent verbal and written communication skills.
  • Strong knowledge of Passenger Services Operations.
  • Strong organizational and multi-tasking skills.
  • Leadership ability.
  • Customer focus and quality awareness.
  • Ability to deal with conflict.
  • Valid Driver's License.
What We Offer
  • 401(k) plan.
  • Dental insurance.
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Retirement plan.
  • Tuition reimbursement.
  • Vision insurance.
About Swissport

Swissport is a global leader in aviation services, providing ground handling, cargo handling, and passenger services to over 300 million passengers annually. We are committed to providing a workplace that fosters inclusion and diversity, and we are an equal opportunities employer.



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